What is the best colour space to use, Adobe RGB or sRGB?
We use sRGB for printing at ido-print.co.uk, so we would recommend converting your images to this colour space to avoid any discrepancies.

I'm having problems with some of my pages disappearing when I reload my project into the software.
This may be caused by the fact that there is a 2Gb project size limit in the software. Try downsizing some of your images in Photoshop or similar, and replace them in your project.

Once I have started my project, can I change the size of the book?
No, unfortunately you will have to create a new project.

Where do I find my saved Photo Books and other projects?
Your projects will be saved by default in 'c:\Windows\Program Files > ido-print Editor'. It will be a .dtp file.

Is there an Apple Mac version of the Fotobook Software?
Unfortunately there isn't an Apple Mac version of the software at the moment. We do however now have a service that Apple Mac owners can use to create their own Photo Books.

The editor is telling me that my photos are poor quality, but I know they should be more than good enough.
The editor has a very strict system for working out if your photos are of a high enough quality. Most of the time you should just ignore these warnings unless you are genuinely worried about the standard of your digital camera, or if you have used the lowest quality settings on your camera. Please email us if you have any questions.

How many photographs can a Photo Book contain?
The maximum number of photographs you can use, based on our largest Photo Book (50 pages) with the 16 photo box template page is 800! A more realistic estimate would be something between 100 and 200 photographs using various template pages.

When I crop or alter my photographs, does it affect my original images?
No, the Fotobook software stores it's own copy of your photographs within the project file. This does not affect your original images in any way.

Why have I not received a confirmation email after ordering?
The main reason that this happens is if you have entered your email address incorrectly. Please check that it's correct in options > settings > user.
 

I am having difficulty uploading my project. What could be the problem?
The problem may be caused by your firewall. Try disabling your firewall temporarily until your project has uploaded. If you are still having problems please email us.

Where do I enter the title for my Photo Book?
Your title or heading is entered on the very first template page of your Photo Book project. You can enter a maximum of 26 characters including spaces. If you decide to use all BLOCK CAPITALS please be aware that the maximum number of characters drops to 18.

What settings should I use on my camera to get the best results?
We highly recommend that you take your photographs using your cameras highest jpeg resolution setting. A minimum resolution of 1024 x 768 is required for some of the smaller picture boxes. For the larger picture boxes in Photo Books and calendars, a resolution with at least 1600 in picture height, and 1600 in picture length should be used. This should avoid any disappointment. Every camera is different so we would recommend reading the appropriate pages of your camera manual to determine the best setting.